Before you entrust an airline with your favorite clothes and toiletries for a once-in-a-lifetime vacation, or those crucial reports for the next day's client meeting, consider which airlines lost or damaged the most luggage in 2023.
The U.S. Department of Transportation has released rankings for the largest domestic airline carriers, detailing the exact number of bags they mishandled. "Mishandled" encompasses lost, damaged, delayed, and pilfered luggage, as well as scooters and wheelchairs, according to the USDOT. The report also examines the specific rate at which airlines mishandled scooters and wheelchairs.
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