Aviation Blog - Jay Ratliff

Aviation Blog - Jay Ratliff

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It's Looking Like a Record Year for US Airline Complaints

Early data suggests this could be another record year for consumer complaints against US airlines. A report from the US Public Interest Research Group (PIRG), based on data from the Department of Transportation, finds complaints against US airlines more than doubled in the first five months of 2023 compared with the same period in 2022, which turned out to be a record year with 47,591 total. 

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